To you if you are a consumer purchaser of Relay Luminaries.
Under normal use and service, your Relay Luminaries should be free from defects in workmanship and material for a period of five (5) years from the date of purchase, EXCEPT FOR THE EXCLUSIONS, LIMITATIONS AND EXCEPTIONS SET FORTH BELOW. This warranty is for luminaries only and does not extend to lighting and other accessories for sale on this site.
If the product fails, Relay Luminaries will either repair or replace the luminaries in question as your sole remedy. Relay Luminaries will exercise its judgment and shall have the sole option to select the best method to remedy the failure.
You will be responsible for certain costs associated with the repair or replacement of Relay Luminaries. Costs we do not accept include prepaid freight and postage costs for products returned to Relay Luminaries.
This Warranty does not apply and Relay Luminaries has no responsibility for: (1) freight damage; (2) abuse, misuse, improper or abnormal use and storage of the product; (3) repairs, including replacement parts, not provided by Relay Luminaries; (4) product used for commercial or rental purposes; and (5) normal wear and tear from use.
This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the exclusion of consequential or incidental damages may not apply to you.
This Warranty extends five (5) years from the date of purchase.
Buyer and Relay Luminaries specifically agree that any controversy or claim arising out of this Warranty shall be settled by arbitration in the State of Kansas (as exclusive venue) administered by the American Arbitration Association under its Commercial Arbitration Rules.
If the product fails, please notify Relay Luminaries, 719 N. Brookfield Street, Wichita, Kansas 67206; phone 888-550-3542 during regular business hours (Monday-Friday 9 a.m. to 6 p.m. C.S.T.). Notification must be made within thirty (30) days of the discovery of the product failure. Upon receipt of such notification, Relay Luminaries will investigate the nature of the problem and perform its obligations as required herein.